FAQs

Q

I no longer need an Internet connection service. Can I change my Course/Plan?

A
Yes, it is possible. If you do not need the Internet connection service but you would like to keep your Asahi Net email address, please change your Course/Plan to the Mail and Blog Course, 330 yen/month (including tax), as it is the cheapest Plan we are currently offering.

Mail and Blog Course

Please access the following page to change your Course/Plan. If you have difficulties to follow the online procedure, please call English Customer Service.

Change Course/Connection Option
*Asahi Net ID and password are required to update your registered information online. Please use a browser that supports SSL. If you change your Course/Plan to the Mail and Blog Course, it will take effect from the first day of the following month.

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