FAQs
Email Settings/How to Use/Troubleshooting
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- Q
- I cannot send or receive emails using the encryption function (SMTP over SSL/TLS) in Outlook.
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- Q
- I cannot send or receive emails using the encryption function (SSL/TLS).
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- Q
- An authentication error shows up and cannot send or receive emails.
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- Q
- There is something wrong with the sent/received time of email.
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- Q
- I received a Returned Mail of which I have not sent.
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- Q
- I received a mail with the subject "Undelivered Mail Returned to Sender".
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- Q
- I can receive but cannot send email.
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- Q
- The login page keeps on showing up and I cannot send email.
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- Q
- A message “The message could not be sent because one of the recipients was rejected by the server" shows up when sending a message.
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- Q
- The connection to mail server fails, and the incoming mail server is referred to as 127.0.0.1.