FAQs
Internet Settings/Troubleshooting
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- Q
- I am suddenly getting disconnected from the internet. What should I do?
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- Q
- Calls are interrupted by noise, disconnected, delayed when using IP-Phone-C.
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- Q
- I cannot make/receive calls with IP-Phone. I can only make calls using landline.
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- Q
- There are two ports (MODEM and PHONE (or TEL)) in splitter. If I connect my phone device to the PHONE (TEL) port, can I use two phones at the same time?
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- Q
- PPPoE status on the router side is still inactive even after I start using IPv6. How can I change the setting?
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- Q
- Can I manually set the necessary information for IPv4 over IPv6 (DS-Lite) on my router?
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- Q
- What do I need in order to communicate with IPv4 over IPv6 (DS-Lite)?
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- Q
- How can I check to see if I am using IPv6?
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- Q
- Can I use IPv6 Connection Feature without a router?
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- Q
- Is there any configuration necessary to apply to my PCs and routers in order to use the IPv6 Connection Feature?