FAQs
Settings/How to Use/Troubleshooting
- Internet Settings/Troubleshooting（56件）
- Email Settings/How to Use/Troubleshooting（33件）
- Optional Service Settings/How to Use/Troubleshooting（9件）
- Faulty/Damaged/Lost/Stolen Device Procedure（4件）
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- Q
- The data communication device is broken. I have lost the device.
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- Q
- I am suddenly getting disconnected from the internet. What should I do?
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- Q
- I lost my SIM card / My SIM card is damaged. What can I do?
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- Q
- The device (smartphone or tablet) I purchased with ANSIM has broken. What can I do?
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- Q
- The Wi-Fi router is broken. I've lost the Wi-Fi router. What can I do?
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- Q
- Can I use fixed IP address with IPv6?
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- Q
- Is fixed IP address available?
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- Q
- Is fixed IP address available?
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- Q
- I want to sort the email in my mailer (email client/software) using the spam determination function of Neo-SpamBlock Service.
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- Q
- Why do I still receive email from the email addresses that are listed in the Deny Address filter?