FAQs
Charges/Payments
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- Q
- If my credit card is renewed, do I need to make a change request?
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- Q
- I lost the convenience store payment slip. Could you send me another one?
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- Q
- I could not make my payment by the due date of the convenience store payment slip. What should I do?
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- Q
- I received a convenience store payment slip, but I would like to make my payment through another payment method.
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- Q
- Why am I all of a sudden receiving a convenience store payment slip?
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- Q
- Can I pay the bill of mobile device (smartphone, tablet, router) by installments?
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- Q
- If I change the data plan, will the campaign details continue to be in effect?
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- Q
- If I change the data plan, when will the change of data plan put into effect?
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- Q
- Is initial charge required?
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- Q
- If I move to another location, what happens to the IP address?