FAQs
Search by Service
-
- Q
- Fixed IP Address Option: Do I need to re-apply for Fixed IP Address Option if I change my subscription connection service?
-
- Q
- Fixed IP Address Option: Does my fixed IP address assigned with Pre-Allocation of Fixed IP Address change when my subscribed line or location has changed before connecting for the first time?
-
- Q
- Does my fixed IP address change when I change my connection service?
-
- Q
- Asahi Net LTE ANSIM (Voice SIM): How do I cancel Asahi Net LTE ANSIM (Voice SIM) through MNP transfer?
-
- Q
- High-Speed Mobile (Xi & FOMA): How can I cancel the High-Speed Mobile (Xi & FOMA) Course?
-
- Q
- Dial-up Course: How can I cancel the Dial-up Course?
-
- Q
- FLET’S Hikari Next Course: What do I do when I applied for the FLET'S Hikari Next Course with a wrong combination of fiber-optic line type?
-
- Q
- Asahi Net WiMAX 2+: How do I change my Asahi Net WiMAX 2+ plan?
-
- Q
- Mail Service: How do I check my mailer settings?
-
- Q
- What do I do when I cannot send/receive email?