FAQs
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- Check/Change/Cancel Contract Information
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- The data communication device is broken. I have lost the device.
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- I am suddenly getting disconnected from the internet. What should I do?
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- If my credit card is renewed, do I need to make a change request?
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- I lost the convenience store payment slip. Could you send me another one?
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- I could not make my payment by the due date of the convenience store payment slip. What should I do?
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- I received a convenience store payment slip, but I would like to make my payment through another payment method.
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- Why am I all of a sudden receiving a convenience store payment slip?
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- Asahi Net LTE ANSIM: How can I reissue my SIM card for Asahi Net LTE ANSIM when it is lost or damaged?
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- The Wi-Fi router is broken. I've lost the Wi-Fi router. What can I do?
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- IPv6 Connection Feature: Can I connect with a fixed IP address using the IPv6 Connection Feature?