FAQs
Optional Services
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- Q
- IPv6 Connection Feature: How do I set up connection for IPv6 Connection Feature?
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- Q
- What do I do when I receive an email from Asahi Net saying that “we were not able to complete your request” regarding the activation of IPv6 Connection Feature?
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- Q
- Where can I find my NTT’s User ID for using the IPv6 Connection Feature?
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- Q
- How can I connect to the internet with IPv6?
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- Q
- Fixed IP Address Option: What do I do when I cannot connect to the internet after canceling Fixed IP Address Option?
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- Q
- Fixed IP Address Option: What are the values of subnet mask/gateway for setting up a device (e.g., router) to connect with IPv4 (PPPoE) in Fixed IP Address Option?
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- Q
- Fixed IP Address Option: How do I set up a connection when connecting with Fixed IP Address Option?
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- Q
- I'm in the available area of Wi2 Service, but getting slow speeds/unstable connections or cannot connect at all.
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- Q
- I'm in the available area of Wi2 Service, but I don't see the network reflected on my wireless device.
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- Q
- I cannot connect to the Asahi Net Wi-Fi Wi2 service. The Web browser on my computer is up and running, but the Login screen does not come up.