FAQs
Optional Services
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- Q
- Fixed IP Address Option: Do I need to re-apply for Fixed IP Address Option if I change my subscription connection service?
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- Q
- Fixed IP Address Option: Does my fixed IP address assigned with Pre-Allocation of Fixed IP Address change when my subscribed line or location has changed before connecting for the first time?
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- Q
- Does my fixed IP address change when I change my connection service?
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- Q
- Mail Service: How do I check my mailer settings?
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- Q
- What do I do when I cannot send/receive email?
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- Q
- Spam Filtering Service: How do I sort spam email in my mailer using the function (easy spam block settings) of Spam Filtering Service?
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- Q
- Spam Filtering Service: Why are emails sent from email addresses added to filters/blocked addresses of Spam Filtering Service not properly filtered/blocked?
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- Q
- Spam Filtering Service: How do I Iog into the settings page of Spam Filtering Service?
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- Q
- Spam Filtering Service: How do I share my Spam Filtering Service settings with my other email addresses (ID@asahi-net.or.jp, MyMail address)?
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- Q
- Where do I contact when there is a failure in Hikari TV for Asahi Net?