FAQs
Settings/How to Use/Troubleshooting
- Internet Settings/Troubleshooting（37件）
- Email Settings/How to Use/Troubleshooting（35件）
- Optional Service Settings/How to Use/Troubleshooting（11件）
- Faulty/Damaged/Lost/Stolen Device Procedure（2件）
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- Q
- What happens if a virus is detected?
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- Q
- What do I do when I cannot send email through an encryption method (SMTP over SSL/TLS) in Outlook?
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- Q
- What do I do when I receive a Returned Mail of which I have not sent?
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- Q
- What do I do when I receive an email with the subject “Undelivered Mail Returned to Sender”?
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- Q
- What do I do when I can receive email but cannot send it?
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- Q
- Why is the message “The message could not be sent because one of the recipients was rejected by the server” showing up when sending an email?
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- Q
- What do I do when a connection to the mail server fails, and the incoming mail server is being referred to as 127.0.0.1?
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- Q
- Why do I receive corrupted and unreadable email?
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- Q
- What do I do when my mailer stops in the midst of receiving email or when it freezes at login after connecting to the mail server?
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- Q
- How do I set up my email account?