FAQs
Settings/How to Use/Troubleshooting
- Internet Settings/Troubleshooting(45件)
- Email Settings/How to Use/Troubleshooting(34件)
- Optional Service Settings/How to Use/Troubleshooting(10件)
- Faulty/Damaged/Lost/Stolen Device Procedure(2件)
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- Q
- How can I connect to the internet with IPv6?
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- Q
- Fixed IP Address Option: What do I do when I cannot connect to the internet after canceling Fixed IP Address Option?
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- Q
- Fixed IP Address Option: What are the values of subnet mask/gateway for setting up a device (e.g., router) to connect with IPv4 (PPPoE) in Fixed IP Address Option?
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- Q
- Fixed IP Address Option: How do I set up a connection when connecting with Fixed IP Address Option?
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- Q
- Internet speed slows down or gets easily disconnected after connecting with dial-up.
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- Q
- I finished setting up, but cannot connect to the internet.
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- Q
- I'm in the available area of Wi2 Service, but getting slow speeds/unstable connections or cannot connect at all.
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- Q
- I'm in the available area of Wi2 Service, but I don't see the network reflected on my wireless device.
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- Q
- I cannot connect to the Asahi Net Wi-Fi Wi2 service. The Web browser on my computer is up and running, but the Login screen does not come up.
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- Q
- How can I connect to the Asahi Net Wi-Fi Wi2 service?