FAQs
Settings/How to Use/Troubleshooting
- Internet Settings/Troubleshooting（37件）
- Email Settings/How to Use/Troubleshooting（35件）
- Optional Service Settings/How to Use/Troubleshooting（11件）
- Faulty/Damaged/Lost/Stolen Device Procedure（2件）
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- Q
- How do I check if I am connected with IPv6?
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- Q
- IPv6 Connection Feature: How do I set up connection for IPv6 Connection Feature?
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- Q
- How can I connect to the internet with IPv6?
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- Q
- Fixed IP Address Option: What do I do when I cannot connect to the internet after canceling Fixed IP Address Option?
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- Q
- Fixed IP Address Option: What are the values of subnet mask/gateway for setting up a device (e.g., router) to connect with IPv4 (PPPoE) in Fixed IP Address Option?
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- Q
- Fixed IP Address Option: How do I set up a connection when connecting with Fixed IP Address Option?
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- Q
- What do I do when the communication speed of dial-up connection slows down or gets disconnected?
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- Q
- Dial-up Services: What do I do when I cannot connect to the internet with Dial-up?
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- Q
- I'm in the available area of Wi2 Service, but getting slow speeds/unstable connections or cannot connect at all.
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- Q
- I'm in the available area of Wi2 Service, but I don't see the network reflected on my wireless device.