FAQs
Settings/How to Use/Troubleshooting
- Internet Settings/Troubleshooting（37件）
- Email Settings/How to Use/Troubleshooting（38件）
- Optional Service Settings/How to Use/Troubleshooting（4件）
- Faulty/Damaged/Lost/Stolen Device Procedure（2件）
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- Q
- How does Web Mail’s 外部メールアカウントを追加 (= Add external mail account) work?
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- What do I do when I receive a suspicious email with an attachment?
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- Q
- How do I reduce or block spam email?
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- MyMail Service: How do I change my MyMail address?
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- Q
- I am suddenly getting disconnected from the internet. What should I do?
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- Q
- Asahi Net LTE ANSIM: How can I reissue my SIM card for Asahi Net LTE ANSIM when it is lost or damaged?
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- Q
- Asahi Net WiMAX 2+: What should I do when my data communication device for Asahi Net WiMAX 2+ is lost or damaged?
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- Q
- IPv6 Connection Feature: Can I connect with a fixed IP address using the IPv6 Connection Feature?
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- Q
- What do I do when I cannot send email through an encryption method (SMTP over SSL/TLS) in Outlook?
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- Q
- What do I do when I receive a Returned Mail of which I have not sent?