FAQs
Settings/How to Use/Troubleshooting
- Internet Settings/Troubleshooting(45件)
- Email Settings/How to Use/Troubleshooting(33件)
- Optional Service Settings/How to Use/Troubleshooting(10件)
- Faulty/Damaged/Lost/Stolen Device Procedure(3件)
-
- Q
- The Wi-Fi router is broken. I've lost the Wi-Fi router. What can I do?
-
- Q
- IPv6 Connection Feature: Can I connect with a fixed IP address using the IPv6 Connection Feature?
-
- Q
- I want to sort the email in my mailer (email client/software) using the spam determination function of Neo-SpamBlock Service.
-
- Q
- Why do I still receive email from the email addresses that are listed in the Deny Address filter?
-
- Q
- Why can't I log into the Neo-SpamBlock setting page?
-
- Q
- Where can I find the settings for Accept/Deny Filters in Unsolicited Email Folder?
-
- Q
- Is it possible to share one settings with several email addresses (ID@asahi-net.or.jp, MyMail address)?
-
- Q
- What happens if a virus is detected?
-
- Q
- What do I do when I cannot send email through an encryption method (SMTP over SSL/TLS) in Outlook?
-
- Q
- What do I do when I receive a Returned Mail of which I have not sent?