FAQs
Check/Change/Cancel Contract Information
- Check/Change Customer Information（8件）
- Check/Change the Service You are Using（47件）
- Change/Reset Password（4件）
- Moving Procedure（6件）
- Service Cancellation（13件）
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- Q
- Is it possible to change the SIM card size?
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- Q
- How can I increase (charge up) the amount of data trafic available?
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- Q
- Can I add (charge up) the amount of data traffic on my SIM card?
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- Q
- Can rollover the leftover data?
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- Q
- Is there a speed restriction?
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- Q
- Is it possible to change from the Asahi Net au Hikari service to Asahi Net docomo Hikari?
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- Q
- If I apply for Asahi Net docomo Hikari, will I be able to continue using my Asahi Net email address?
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- Q
- I would like to change the type of FLET'S line.
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- Q
- I cannot upload the website (cannot use FTP).
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- Q
- How do I set up my FTP software?