FAQs
Check/Change/Cancel Contract Information
- Check/Change Customer Information（8件）
- Check/Change the Service You are Using（47件）
- Change/Reset Password（4件）
- Moving Procedure（6件）
- Service Cancellation（13件）
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- Q
- If there is a period where I cannot use the FLET'S Hikari line during my relocation, will I still be billed a monthly charge?
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- Q
- I will be moving during the applicable campaign period. Will the campaign still be applied if I continue to use the FTTH with FLET'S service at my new home?
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- Q
- What are the required procedures when I am moving?
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- Q
- What happens to my current password when I make a password reissue request?
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- Q
- FLET'S Hikari Next/Light Course: How can I cancel the FLET'S Hikari Next/Light Course?
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- Q
- How do I check my forgotten password?
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- Q
- Can I make calls to IP-Phone number (number starting with 050) from an IP-Phone?
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- Q
- How do I identify whether the caller number is an IP-Phone number or an ordinary number?
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- Q
- Is it possible to change the assigned IP address?
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- Q
- How can I check to find out what my Fixed IP Address is?