FAQs
Check/Change/Cancel Contract Information
- Check/Change Customer Information（8件）
- Check/Change the Service You are Using（47件）
- Change/Reset Password（3件）
- Moving Procedure（6件）
- Service Cancellation（13件）
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- Q
- What are the steps for requesting MNP to transfer to another service?
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- Q
- Asahi Net LTE ANSIM: How do I cancel Asahi Net LTE ANSIM?
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- Q
- Do I need to return the SIM card after cancelling the service?
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- Q
- How do I cancel the service?
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- Q
- I would like to withdraw my application.
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- Q
- I would like to cancel the service.
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- Q
- Does my fixed IP address change when I move house?
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- Q
- Does my fixed IP address change when I move house?
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- Q
- What do I need to do when I am moving (to a new house, location, office, etc.)?
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- Q
- If there is a period where I cannot use the FLET'S Hikari line during my relocation, will I still be billed a monthly charge?