FAQs
Check/Change/Cancel Contract Information
- Check/Change Customer Information(5件)
- Check/Change the Service You are Using(45件)
- Change/Reset Password(3件)
- Moving Procedure(6件)
- Service Cancellation(8件)
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- Q
- What do I have to do when I am moving?
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- Q
- If there is a period where I cannot use the FLET'S Hikari line during my relocation, will I still be billed a monthly charge?
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- Q
- I will be moving during the applicable campaign period. Will the campaign still be applied if I continue to use the FTTH with FLET'S service at my new home?
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- Q
- What are the required procedures when I am moving?
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- Q
- What happens to the current password when a password is reissued?
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- Q
- I forgot my ID and password for logging in to My Page.
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- Q
- I forgot my password. What should I do?
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- Q
- Can I make calls to IP-Phone number (number starting with 050) from an IP-Phone?
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- Q
- How do I identify whether the caller number is an IP-Phone number or an ordinary number?
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- Q
- Is it possible to change the assigned IP address?