FAQs
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- Q
- Can I change my email address?
 
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- Q
- My name has changed. How can I change my name?
 
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- Q
- What do I need to do if my registered address and phone number have changed?
 
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- Q
- Will my payment method change if I change my subscription course to Asahi Net docomo Hikari?
 
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- Q
- What should I do when my registered credit card becomes unavailable?
 
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- How can I change my registered credit card?
 
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- Q
- Do you issue billing statement in paper form?
 
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- Q
- How can I check my monthly usage charges?
 
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- Q
- Why am I not receiving my billing statement?
 
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- Q
- When is the monthly closing date for usage charges?