FAQs
Search by Category
- From Application to Start of Use
- Check/Change/Cancel Contract Information
- Charges/Payments
- Settings/How to Use/Troubleshooting(1件)
-
- Q
- Where can I find the settings for Accept/Deny Filters in Unsolicited Email Folder?
-
- Q
- Is it possible to share one settings with several email addresses (ID@asahi-net.or.jp, MyMail address)?
-
- Q
- What happens if a virus is detected?
-
- Q
- What do I do when I cannot send email through an encryption method (SMTP over SSL/TLS) in Outlook?
-
- Q
- What do I do when I receive a Returned Mail of which I have not sent?
-
- Q
- What do I do when I receive an email with the subject “Undelivered Mail Returned to Sender”?
-
- Q
- What do I do when I can receive email but cannot send it?
-
- Q
- Why is the message “The message could not be sent because one of the recipients was rejected by the server” showing up when sending an email?
-
- Q
- What do I do when a connection to the mail server fails, and the incoming mail server is being referred to as 127.0.0.1?
-
- Q
- Why do I receive corrupted and unreadable email?