FAQs
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- Q
- I lost the convenience store payment slip. Could you send me another one?
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- Q
- I could not make my payment by the due date of the convenience store payment slip. What should I do?
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- Q
- I received a convenience store payment slip, but I would like to make my payment through another payment method.
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- Q
- Why am I all of a sudden receiving a convenience store payment slip?
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- Q
- Asahi Net LTE ANSIM: How can I reissue my SIM card for Asahi Net LTE ANSIM when it is lost or damaged?
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- Q
- The Wi-Fi router is broken. I've lost the Wi-Fi router. What can I do?
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- Q
- IPv6 Connection Feature: Can I connect with a fixed IP address using the IPv6 Connection Feature?
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- Q
- I want to sort the email in my mailer (email client/software) using the spam determination function of Neo-SpamBlock Service.
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- Why do I still receive email from the email addresses that are listed in the Deny Address filter?
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- Q
- Why can't I log into the Neo-SpamBlock setting page?