FAQs

Q

What do I do when my mailer becomes unavailable after running Windows Update?

A
We received reports that some members’ mailers have automatically switched to Outlook for Windows (Outlook [new]) after running Windows Update.
Currently, Outlook for Windows (Outlook [new]) is unavailable with Asahi Net.
Also, please note that the support of the standard Windows Mail will end on December 31, 2024.

See the following page for more details.
▼Support News
Unintentional Switching of Windows Standard Mail due to Windows Update

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