FAQs

Q

Where can I find the settings for Accept/Deny Filters in Unsolicited Email Folder?

A

Please check the X-FROM-EMAIL field in the header of the email which was not filtered. The Accept/Deny Filters in the Neo-SpamBlock refer to that header information. Therefore, when the sender's (From) address does not seem to filter properly, please try using the address from the X-FROM-EMAIL entry instead.



In order to check the email header information, there is a need to receive your email using your mailer (email client/software). Please refer to Help or manual of your mailer for how to check the header information.

Did it help you?

Thank you for your feedback.
Your feedback will be used for our future reference.
ページ上部にもどる