FAQs

Q

What do I do when I cannot send email through an encryption method (SMTP over SSL/TLS) in Outlook?

A
In Outlook, the incoming mail server is automatically changed to SSL port number 995 when you make the encryption function (SSL/TLS) valid, but the SSL port number is not automatically changed to 465 for the outgoing mail server. 
If you are using the encryption function SSL/TLS, make sure to manually set the port number of the outgoing mail server. 
See the following page for how to set up. 
Setup Guide: Mailer Settings

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