FAQs

Q

An authentication error shows up and cannot connect to the internet.

A
Please check the following:

  1. Is the Asahi Net course you are using BB Entry Course? 

    If the Asahi Net course you are using is not BB Entry Course, there is a need to change your course. 
    Please refer to the following page for details.
    Service Page: BB Entry
  2. Please check your connection settings.

    User Name : Asahi Net User ID@atson.net(E.g., ab4t-ash@atson.net)
    Password : Asahi Net password
    Protocol : CHAP method 

  3. You cannot make more than one connection with FLET'S ADSL Entry (i.e., connecting from more than one place) using one Asahi Net ID.

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