I am having trouble setting up the internet connection.

First, please check your internet connection settings.

User name: Asahi Net User ID@atson. net (e.g., ab4t-ash@atson.net)
Password: Password for Asahi Net User ID

*Both the user name and the password must be entered in lowercase letters.

Settings differ depending on the device you are using. Please refer to the webpage below for details.
Settings Guide: FTTH with FLET'S Courses

If you still cannot connect to the internet, please contact Asahi Net English Customer Support.

Online technical support inquiries

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