FAQs

Q

I have been making a lump-sum payment to NTT. Why am I receiving a payment slip from Asahi Net?

A
In cases where NTT cannot bill you for your Asahi Net charges for any reasons, Asahi Net sends you a payment slip for you to pay the unpaid payment.

Since NTT notifies Asahi Net that it could not bill you in about three to four months after the actual usage month, you may receive a payment slip for the past bill from Asahi Net.

If you change your payment method to credit card, it will be changed from the month you have registered.

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