I cannot upload the website (cannot use FTP).

Try checking if your FTP application (FTP client) settings is set to PASV mode.

Example of settings
For FFFTP (Windows)
  1. Start FFFTP.
  2. In [Host List], select Asahi Net settings and click [Change Settings].
  3. Select [Extend] tab and place a check mark next to [Use PASV] mode.
  4. Click [OK] and close.

For Fetch 3.0 (Macintosh)
  1. Start Fetch.
  2. In [Customize], open setting dialog from [Preferences].
  3. In [Firewall], place a check next to [Use passive mode transfers (PASV)].
  4. Click [OK] to save settings.

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