FAQs

Q

When will my application for Course/Plan change become effective?

A
It depends on the connection course/plan after the change.

Changing your Course/Plan to a Dial-up Course S Plan, Dial-up K1 Course or Mail and Blog Course
The change will take effect on the first day of the following month.

Changing your Course/Plan to a Fiber-optic/ADSL/ISDN Course
The change will take effect when you first get connected to the internet with the applied service.
*For the month you start using, the charge of the course before change will be billed.

Changing your Course/Plan to mobile service (Asahi Net WiMAX 2+, Asahi Net LTE ANSIM (Data/Voice)
The change will take effect when you first get connected to the internet with the applied service.
*For the month you start using, the charge of the course before change will be billed. 

Changing Plan in the same Course
The change will take effect on the first day of the following month.

Did it help you?

Thank you for your feedback.
Your feedback will be used for our future reference.

Related FAQ

ページ上部にもどる