FAQs

Q

Spam Filtering Service: Why are emails sent from email addresses added to filters/blocked addresses of Spam Filtering Service not properly filtered/blocked?

A
First check again the list of filters/blocked addresses on the settings page. 

Please note that filter conditions will be prioritized over block settings. 
For email which you do not want to receive: Remove the applicable address(es) from the respective filter and apply block settings. 

Details on how to set up could be found in the following page. 
Setup Guide: Spam Filtering Service

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