FAQs

A

You need to update your payment method every time you update your credit card information.
Asahi Net is unable to auto-update your credit card expiration date since your latest credit card information cannot be obtained.
Please update your credit card information on your own via My Page.

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Can I pay by my newly registered credit card next month for the usage of this month and the next month even if I receive a convenience store payment slip?
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How can I check if I’m being billed double when the billing amount on the convenience store payment slip sent from Asahi Net and the credit card billing statement is the same?
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Will my payment method change if I change my subscription course to Asahi Net docomo Hikari?

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