FAQs

Q

Fixed IP Address Option: Does my fixed IP address assigned with Pre-Allocation of Fixed IP Address change when my subscribed line or location has changed before connecting for the first time?

A
Your IP address may change when your subscribed line or location of use changes.
See the following page for more details.
Fixed IP Address Support Page: Information related to contract change

If your fixed IP address changes before you first connect to the internet, you can re-apply for the Pre-Allocation of Fixed IP Address.
Please note that if you do so, a processing fee will incur again.

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